Looking to hire a speaker for an event? Book industry leaders whose thought leadership turns strategy into results. Gloria Michael—an award-winning Customer Success (CS) leader and Top 100 CS Strategist—speaks on fintech customer experience, onboarding strategy to reduce churn and boost product adoption. Hanniel Jafaru—international cybersecurity and ethical AI expert, AI security researcher (HTC Academy, FRET)—covers tech policy, responsible AI, and the future of digital security. Philip Aiwekhoe—CISO/DPO (NPF Microfinance Bank), InfoSec Manager (Agora Labs)—leads on cybersecurity governance, risk management, and data protection (ISACA, EC-Council). Ideal keynote speakers for business events, conferences and forums across the Africa tech ecosystem and digital transformation training programs.
Gloria Michael: A Trailblazer in Customer Success
Gloria Michael is a force to be reckoned with in the world of Customer Success (CS). With over 7 years of experience, she has earned recognition as an award-winning CS leader and one of the Top 100 CS Strategists. Her extensive background in Fintech has allowed her to shape the customer experience landscape, focusing on customer retention, building meaningful relationships, and scaling CS operations.
Gloria's journey in the field was ignited by a transformative experience in microfinance, where she realized her true calling: not just providing transactional service, but genuinely helping customers succeed. She now leads the CS Ladies Africa Chapter and facilitates the Customer Success Network Africa, mentoring aspiring CS professionals across the continent.
Her expertise lies in onboarding and retention strategies, with a proven track record of reducing churn by 30% and boosting product adoption. Gloria frequently speaks on topics such as The Power of Retention, Digital Transformation with a Human Touch, and Empowering the Next Generation of Leaders, making her a sought-after keynote speaker and mentor. Her passion for human-centric success journeys continues to inspire a new generation of customer success professionals, helping them create impact at every touchpoint with their clients.
Book Gloria Michael for an event.
Hanniel Jafaru: Championing Cybersecurity and Ethical AI
Hanniel Jafaru brings over 17 years of deep expertise in cybersecurity and tech policy. As the founder and Executive Director of HTC Academy, he has played a pivotal role in mentoring the next generation of cybersecurity professionals. His training programs are designed to equip them with cutting-edge skills, preparing them to thrive in the ever-changing world of digital security.
A respected AI security researcher, Hanniel is a member of the Forum for Responsible Emerging Technology (FRET), where he contributes to discussions around ethical AI development. He focuses on bridging the gap between technology and policy, ensuring that innovations are both safe and responsible. His thought leadership extends beyond academia, as he actively shapes global frameworks that regulate and protect emerging technologies.
As an internationally recognized speaker, Hanniel’s insights on topics such as the future of cybersecurity, AI ethics, and the intersection of technology and crime resonate in high-level forums worldwide. His dedication to advancing cybersecurity practices while ensuring ethical implementation of AI has made him a key figure in the field.
Book Hanniel Jafaru for an event.
Philip Aiwekhoe: A Visionary in Cybersecurity Governance
With 15 years of expertise in cybersecurity governance and risk management, Philip Aiwekhoe is a seasoned executive who has significantly contributed to shaping the digital security landscape. As the Chief Information Security Officer (CISO) and Data Protection Officer at NPF Microfinance Bank, and the Information Security Manager at Agora Labs, Philip leads transformative initiatives in securing digital assets and improving organizational cybersecurity posture.
Philip is also a respected thought leader and speaker, having addressed key cybersecurity forums such as CYfrica, CISO Africa, and the Africa Cyber Défense Forum. His extensive involvement with professional organizations, including the British Chartered Institute of IT, ISACA, and EC-Council, ensures he remains at the forefront of industry trends and best practices.
In addition to his executive roles, Philip is the Co-Founder of Warelogtech, a prop-tech firm, and the Founder of Charistech Consulting, a premier cybersecurity advisory firm. Through these ventures, he drives innovation, mitigates risks, and fosters a culture of security across sectors, ensuring that businesses are well-equipped to face the challenges of today’s digital threats.
Book Philip Aiwekhoe for an event.
Gloria Michael, Hanniel Jafaru, and Philip Aiwekhoe set the bar for customer success, cybersecurity governance, and ethical AI/tech policy—delivering innovation with integrity while mentoring the next generation. Their thought leadership turns strategy into measurable outcomes: reduced churn, stronger data protection, and responsible digital transformation.
Book a keynote speaker today—whether you’re seeking a female keynote speaker, a motivational speaker on tech innovation, or partnering with speaker agencies. These trailblazers will elevate your event and future-proof your organization.
